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Logistics Company Spotlight: Why 2GO is the Go-2 Logistics

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Known as 2GO, 2GO Group, Inc. is a leading logistics company in the Philippines, with its popular distinction as the go-to logistics, offers a wide range of services to both local and foreign clients. Delivery and transportation, specialized services, customer assistance and tracking, and all-inclusive supply chain solutions are all part of the company’s extensive portfolio.

2GO Company Spotlight: Anything You Need to Know

Company Summary: Why is 2GO considered as your Go-2 Logistics?

As the largest ROPAX (roll-on/roll-off passenger) operator in the country, 2GO has carved a niche for itself in various sectors, from temperature-controlled cargo to large-scale logistics projects, making it a versatile player in the industry. 

Recent Advancements

2GO was established with the goal of expediting transportation and logistics throughout the Philippines, and it has consistently evolved to meet consumer requests. The company’s recent technological innovations, such the installation of cutting-edge WMSs and GPS-enabled trucks, highlight its dedication to both client delight and operational effectiveness. 

Recent Issues

Despite its many achievements, 2GO has not been without controversy. The company spotlight has faced unusual trading movements attributed to market speculation, reflecting the high level of investor interest and engagement surrounding its operations. 

Nonetheless, 2GO continues to focus on strategic investments and innovations to drive future growth, aiming to maintain its leadership in the logistics sector while addressing the changing needs of its diverse clientele.

What Services does 2GO offer as a Logistics Company?

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2GO offers a comprehensive suite of logistics services prepared to meet the different needs of businesses across the Philippines. The company spotlight has capitalized on its expertise to focus on four key service areas: delivery and transport, special services, tracking & customer support, and supply chain solutions.

Delivery and Transport

2GO is the largest roro passenger operator in the Philippines, providing a wide range of products and services to 18 ports of call. They offer leading fulfillment, express courier, and cargo solutions serving B2B, B2C, and C2C markets. Additionally, 2GO is the pioneer in moving temperature-controlled cargo within the Philippines, ensuring cost-efficient freshness guaranteed.

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One notable innovation is 2GO CabinCargo, which is a reliable alternative to air freight. Using their roro fleet, which offers the fastest vessels in the country for special cargo handling, 2GO delivers to key ports in Visayas and Mindanao within 5 days from pick up to delivery. This service bypasses the need for transfers to terminals and CFS hubs, significantly reducing lead times of the entire supply chain.

Special Services

With over 25 years of experience in logistics, 2GO Special Projects offers expertise in executing end-to-end logistics for large-scale moves, particularly focusing on industries requiring precise and efficient handling. They also provide an enhanced cruise-like experience with various accommodation options, fresh hot meals, onboard entertainment, and other amenities for a comfortable journey.

Tracking & Customer Support

The company’s cutting-edge tracking and customer assistance technologies demonstrate its dedication to client happiness. These solutions give customers real-time shipment tracking, guaranteeing dependability and transparency all the way through the delivery process. 2GO aims to integrate and work seamlessly with businesses to provide flexible solutions that help them grow.

Supply Chain Solutions

2GO is dedicated to supporting MSMEs and entrepreneurs through its LCL services present in 17 ports of call. This initiative ensures that businesses of all sizes can benefit from 2GO’s comprehensive logistics solutions. By reinforcing their presence in major logistical regions across the Philippines, 2GO enhances market reach and provides efficient forwarding and cargo services to help clients bridge logistical requirements.

What are the Latest Technologies and Innovations at 2GO?

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Warehouse and Transport Management Systems

2GO has implemented a modern warehouse management system designed to streamline workflows electronically. This system improves customer integration, order and inventory management, and enhances the company’s ability to accurately meet customer fulfillment requirements. 

In addition, a new transport management system optimizes delivery planning, which has led to an increased number of drops and reduced costs. 

Digital Transformation and Automation

To keep pace with its expanding network and evolving market demands, 2GO has embarked on a significant digital transformation. The company spotlight has enhanced its demand planning systems to improve forecasting and ensure product availability for its retail partners. 

E-commerce and Courier Services

2GO Express, the courier solutions arm of the group, has also integrated new technologies to cater to the growing e-commerce sector. These advancements include systems that enhance efficiency, speed up processing times, and allow for scalable and reliable operations. Real-time tracking capabilities have been introduced to support customers’ planning and consumption needs.

What makes 2GO the Go-2 Logistics?

As of 2021, the company’s market capitalization was recorded at P34.24 billion, underscoring its financial stability and market influence. 

A notable player in the Philippine Stock Exchange, 2GO has experienced unusual trading movements which the company spotlight attributes to market speculation rather than any internal developments. This highlights the high level of investor interest and engagement surrounding the company.

Who are the Key Clients and Partners of 2GO?

2GO has introduced “2GO Getters,” a community designed to support micro, small, and medium-sized enterprises (MSMEs), start-up companies, and other aspiring entrepreneurs who require reliable delivery services.

Their affiliation with SM Investments Corporation (SMIC), a significant Philippine conglomerate that expands its logistical capabilities and market reach, 2GO has gain stronger market presence. 

The company’s P34.24 billion market capitalization and prominent position on the Philippine Stock Exchange serve as indicators of its sound financial standing and the trust of investors that’s why 2GO continues to gain partnerships and attract key clients.

As a major player in the logistics sector, 2GO continues to flourish by assisting companies of all sizes in achieving growth and success through these strategic alliances and client partnerships.

What impact has 2GO had on its customers?

2GO Group Inc.’s primary goal has been to improve the customer experience by implementing a range of technology innovations and strategic initiatives. The organization’s all-encompassing strategy for overseeing the value-added chain—from purchasing to maintenance, distribution, and inventory management—guarantees that client needs are effectively satisfied, which lowers inventory, speeds up transactions, and boosts revenue.

What awards and recognitions has 2GO received?

Garnering multiple accolades over the years for its exemplary services and contributions to the industry, 2GO continues to go beyond its services. 

Among its notable recognitions, 2GO Group, Inc., won two straight ASEAN Corporate Governance Scorecard (ACGS) Awards in 2019 and was awarded an ASEAN Asset Class Award in 2021.

Other Logistics Players in the Philippines

While 2GO remains a premier and may be the ‘first choice’ in the logistics sector, the Philippine market is also served by several other key players, each bringing their own strengths and specialties. Here’s an overview of some notable competitors:

LBC Express, Inc.

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LBC provides local and international money remittance, freight, and courier services. Preferred for individual shipping needs, they offer door-to-door delivery and are well-known for their wide branch network.

JRS Express

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JRS Express primarily provides courier and package delivery services, and it has a broad network of operations throughout the Philippines. They are trusted by small and medium-sized businesses because of their affordable prices and fast delivery services.

Air21

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Air21, a division of the Lina Group of Companies, functions similarly to a full-service logistics company, including warehousing, business solutions, and sea and air freight in addition to basic courier services. They are in a unique position to serve increasingly complicated logistical needs because to their extensive service setup.

DHL Express

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DHL, a major global logistics company with a focus on international shipping and courier services, is well-represented in the Philippines. They are a formidable rival, particularly for companies in need of international logistics solutions, thanks to their sophisticated tracking systems and extensive global network.

Transportify

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Transportify is known for its flexibility and affordability. Specializing in on demand, same day, and next day delivery services, Transportify caters to both businesses and individual clients. They leverage a vast network of vehicles ranging from sedans to wing van trucks, enabling them to offer tailored solutions that meet diverse logistical requirements. 

Each of these logistics companies challenges 2GO in different ways related to service delivery, technological integration, and client interaction, adding to the Philippines’ dynamic logistics ecosystem. Their presence guarantees a competitive market, stimulating innovations and advancements that eventually help both enterprises and end users.

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Cat Dewinta

Article updated on July 31, 2024

Cat Dewinta is a well-established Logistics Consultant with a decade of experience in streamlining supply chains. Her proficiency in utilizing modern advancements has significantly enhanced delivery operations and customer satisfaction, solidifying her reputation as a respected industry leader.