J&T Express Philippines is one of the fastest-growing logistics and courier companies in the Philippines, known for its wide service coverage, affordable shipping rates, and strong presence in e-commerce delivery. Established in Indonesia in 2015, J&T Express has since expanded across Southeast Asia, including the Philippines, Malaysia, Vietnam, and Thailand. With the boom in online shopping, where Statista projects the Philippine e-commerce market to reach $24 billion by 2025, reliable delivery services like J&T Express have become increasingly vital for both consumers and businesses.
But how exactly does J&T Express work, and what makes it a strong competitor against other logistics providers like LBC Express, Ninja Van, Transportify, and Lalamove? Let’s break it down.
What is J&T Express?
J&T Express is an international express courier company specializing in last-mile delivery, logistics services, and e-commerce shipping. In the Philippines, it operates a nationwide network of distribution hubs, sorting centers, and partner drop-off points, allowing customers in both urban and rural areas to send and receive parcels efficiently.
Key facts:
- Founded: 2015, Jakarta, Indonesia
- Philippines Launch: 2018
- Industry Focus: E-commerce logistics, retail delivery, SME shipping
- Core Services: Express delivery, same-day delivery (selected areas), cargo solutions
The company’s slogan “Express Your Online Business” emphasizes its primary goal, empowering online sellers and entrepreneurs by offering fast, reliable, and affordable shipping.
How Does J&T Express Work?
J&T Express operates by streamlining the shipping process through a standard logistics chain: parcel acceptance → sorting → transit → distribution → delivery.
1. Booking and Drop-off
Customers can choose between:
- Booking online via the J&T Express official website or mobile app
- Dropping off parcels at the nearest J&T branch or partner outlet
2. Parcel Transport & Sorting
Packages are consolidated at regional sorting hubs, scanned, and then dispatched to designated branches closer to the recipient.
3. Delivery
Delivery attempts are made to the recipient’s address. If unsuccessful, parcels may be held at the branch or returned to sender.
Tip for sellers: Always ensure accurate recipient details and include both primary and secondary contact numbers to avoid failed deliveries.
What Services Does J&T Express Offer in the Philippines?
J&T offers a wide range of logistics services catering to different customer needs:
| Service Type | Description | Ideal For |
|---|---|---|
| Express Delivery | Standard parcel delivery nationwide | SMEs, individual shippers |
| Same-Day Delivery | Delivery within selected city areas | Urgent shipments |
| J&T Cargo | Large packages or bulk shipments | Businesses and retailers |
| E-commerce Integration | Partnerships with Lazada, Shopee, TikTok Shop | Online sellers |
| International Shipping | Overseas parcel delivery through global network | B2B & OFW packages |
According to the Department of Trade and Industry (DTI), more than 99% of businesses in the Philippines are MSMEs (micro, small, and medium enterprises). J&T Express has become a logistics lifeline for these businesses by offering affordable shipping and cash-on-delivery (COD) options.
How Much Are J&T Express Shipping Rates?
Rates vary depending on weight, parcel size, and destination. On average, within Metro Manila:
- Small parcels (1kg or less): ₱85–₱105
- Provincial deliveries: ₱115–₱200+ depending on distance
Pro Tip: J&T frequently offers discounted rates for Lazada and Shopee sellers through integrated platforms.
How to Track J&T Express Shipments?
J&T Express provides multiple parcel tracking methods:
- Website Parcel Tracking Tool – Enter tracking number at jtexpress.ph
- Mobile App – Real-time push notifications on shipment status
- Hotline & Customer Service – Call center support or live chat for assistance
Parcel tracking statuses include:
- In Transit – Package moving through logistics chain
- At Sorting Hub – Parcel being processed for next destination
- Out for Delivery – Courier en route to recipient
- Delivered – Successfully received by consignee
J&T Express vs. Other Couriers: How Does It Compare?
| Courier | Coverage | Rate (1kg Metro Manila) | Delivery Speed | Best For |
|---|---|---|---|---|
| J&T Express | Nationwide + rural coverage | ₱85–₱105 | 1–3 days (domestic) | E-commerce sellers |
| LBC Express | Nationwide + global | ₱120+ 1–2 days | 1–2 days | Traditional senders |
| Transportify | Luzon-wide and key cities in VisMin + COD support | Variable | Same-day, scheduled, full-day | On-demand delivery |
| Lalamove | Metro-based | Variable | Same-day, within hours | On-demand delivery |
Key Insight: J&T Express is often a cheaper alternative compared to LBC, with competitive delivery times, making it attractive for budget-conscious sellers.
1. LBC Express
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What they offer:
LBC Express is one of the oldest and most trusted couriers in the Philippines. Established in 1945, it has built strong brand recognition in parcel and remittance services.
What makes them different:
- Widest network of 6,400+ branches and partner outlets locally and internationally
- Strong in overseas shipping and balikbayan boxes
- Offers money remittance and bills payment services, beyond just logistics
- Generally, higher shipping rates compared to J&T Express
Best For: OFWs sending balikbayan boxes, traditional shippers, and customers needing branch-to-branch money and package transactions.
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2. Transportify
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What they offer:
Transportify is an app-based, on-demand logistics platform specializing in same-day, large-item delivery across Luzon and key cities in Visayas and Mindanao such as Cebu, Negros, Davao, and Cagayan De Oro. It’s popular among businesses needing bulk shipments, 3PL services, store replenishments, and B2B logistics.
What makes them different:
- Wide vehicle options from sedans, MPVs, vans, to 10-wheeler trucks
- Strong in last-mile and bulk deliveries for businesses and distributors
- App-based booking with route optimization and live parcel tracking for multiple deliveries
- Focused on urban, business, and corporate logistics, rather than individual small parcel delivery
Best For: SMEs, retailers, and enterprises in Metro areas needing flexible, large-scale, on-demand logistics support.
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3. Lalamove
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What they offer:
Founded in Hong Kong, Lalamove operates in the Philippines as an on-demand delivery service, mainly catering to Metro Manila, Pampanga, and Cebu region.
What makes them different:
- Real-time, same-day delivery (within hours)
- Options for different vehicle types: motorcycles, sedans, vans, trucks
- Strong in last-mile, urban-focused deliveries
- Not a full nationwide courier service like J&T or LBC
- Offers ride-hailing service unlike LBC or Transportify
Best For: Businesses and individuals needing instant same-day deliveries within city limits.
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Choosing the Right Courier for Your Needs
The logistics landscape in the Philippines is diverse and highly competitive, with J&T Express emerging as one of the go-to partners for e-commerce sellers and SMEs thanks to its affordable rates, nationwide coverage, and seamless online platform integrations. However, it’s important to recognize that other players, like LBC Express, Lalamove, and Transportify, each bring unique strengths to the table.
- If you’re an online entrepreneur, J&T Express or Ninja Van may be your best bet for reliable and budget-friendly deliveries.
- If you’re an OFW or someone sending packages abroad, LBC’s international network remains unmatched.
- For urgent, city-based deliveries, Lalamove and Transportify provide flexible on-demand options.
Large businesses requiring bulk shipments or supply chain solutions can maximize Entrego and 2GO’s enterprise logistics capabilities.
In the end, the best courier service depends on your specific needs, whether it’s speed, reach, affordability, or capacity. As the Philippine e-commerce industry continues to grow, logistics providers will play an even bigger role in connecting businesses and customers nationwide.
